What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to get your order out as quickly as possible. Please allow 4–7 business days of production time before your order ships. Once shipped, delivery typically takes 14–21 business days depending on your location.
Tracking numbers will be updated 3–5 days after your order has shipped. If you don't have a tracking number after 7 business days, please email us at Goachase2@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense; once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item has already been sent, please use our easy return system to get a full refund.
I have entered an incorrect address, what do I do now?
If you have misspelled or auto-filled an incorrect address, simply reply to your order confirmation email to let us know. You can also contact us at Goachase2@gmail.com. If the address is wrong, we can update it within 24 hours of your order being placed. No changes can be made after that window.
How long does shipping take?
After your order ships, delivery typically takes 14–21 business days. Please keep in mind that orders also require 4–7 business days of production time before they are dispatched, so total delivery time from order placement is approximately 18–28 business days. Shipping times may vary based on your location and carrier delays.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to Goachase2@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails. If you wish to get a prompt response, please attach your order number and describe the problem clearly. Thanks!
All prices are in USD.
I just placed an order, when will it ship?
We try our best to get your order out as quickly as possible. Please allow 4–7 business days of production time before your order ships. Once shipped, delivery typically takes 14–21 business days depending on your location.
Tracking numbers will be updated 3–5 days after your order has shipped. If you don't have a tracking number after 7 business days, please email us at Goachase2@gmail.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense; once we have received the product we will refund the full amount of your original purchase. Please include your name and order number on returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item has already been sent, please use our easy return system to get a full refund.
I have entered an incorrect address, what do I do now?
If you have misspelled or auto-filled an incorrect address, simply reply to your order confirmation email to let us know. You can also contact us at Goachase2@gmail.com. If the address is wrong, we can update it within 24 hours of your order being placed. No changes can be made after that window.
How long does shipping take?
After your order ships, delivery typically takes 14–21 business days. Please keep in mind that orders also require 4–7 business days of production time before they are dispatched, so total delivery time from order placement is approximately 18–28 business days. Shipping times may vary based on your location and carrier delays.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to Goachase2@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails. If you wish to get a prompt response, please attach your order number and describe the problem clearly. Thanks!